Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Kimpton Hotels & Restaurants is a pioneering hospitality company known for redefining the hotel experience with a heartfelt commitment to genuine human connections and exceptional guest service. Founded in 1981 in San Francisco by Bill Kimpton, the brand originated as a rebel against the impersonal and generic hotel environment typical of traditional hospitality. Kimpton Hotels embraced a boutique style that emphasizes a warm, vibrant, and deeply personal atmosphere. This culture invites employees and guests alike to be authentic and lively, fostering an environment where unique personalities and creativity flourish. Today, Kimpton continues to uphold the founder's vision of connecting people... Show More
Job Requirements
- High school diploma preferred
- minimum 1 year experience in customer service or related field
- strong communication and interpersonal skills
- ability to maintain professional and friendly demeanor
- clean driving record
- availability to work flexible hours including nights, weekends, and holidays
- ability to handle multiple tasks efficiently
- commitment to upholding company hospitality standards
Job Qualifications
- High school diploma preferred
- 1 year of experience in customer service or similar role
- basic writing skills
- professional communication skills
- clean driving record
- flexible schedule, able to work evenings, weekends, and holidays when needed
Job Duties
- Greet all guests upon arrival
- assist guests with luggage to their rooms promptly when checking in and upon checking out
- hail taxicabs and answer questions
- provide the guest with general hotel information once in guest room
- assist guests by taking luggage to the curb to meet their transportation
- remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs
- provide guests with general questions and assistance when Concierge is not available
- be knowledgeable of the community and area to provide information on special events, entertainment, and restaurants to guests
- submit all lost and found articles accompanied by a report
- function as a doorperson as needed
- deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms
- ensure that the "white zone" is kept free and clear for guest arrival and in cases of emergency
- notify guests by telephone of delivery of automobiles, packages, or arrival of visitors
- take on responsibilities outside of this job post as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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