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Part Time - Student Learning Facilitator I - Front Desk Receptionist
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $14.70 - $22.00
Work Schedule
Weekend Shifts
Job Description
Maricopa County Community College District (MCCCD) is one of the largest community college systems in the United States, renowned for its commitment to accessible, affordable, and high-quality education. Serving the Greater Phoenix area with 10 accredited colleges and over 31 locations, MCCCD is dedicated to fostering learning opportunities for a diverse student population. With a vision centered on creating excellence in education for a better world, MCCCD focuses on people rather than profits, maintaining a 100% acceptance rate and offering low tuition costs to support student success. The district not only provides academic programs but also plays a vital role... Show More
Job Requirements
- High school diploma or equivalent
- prior customer service experience
- basic computer skills
- excellent communication skills
- problem-solving ability
- ability to work independently
- availability to work evenings and weekends
- able to physically work on campus
- detail orientated
- self-motivated
Job Qualifications
- Detail orientated
- self-directed
- excellent problem-solving skills
- excellent communication skills, including phone and email etiquette
- basic computer skills including MS Office and Google Workspace
- ability to enter and retrieve information from databases
- previous customer service experience in office environment
- ability to work independently and be self-motivated
- flexible to work weekend and evening shifts
Job Duties
- Provide service support for the Tutoring Department
- greet students, staff, faculty, and guests
- answer emails, phone calls, and schedule tutoring appointments
- check-in/out students
- organize data for review and maintain accurate records
- provide basic technology support
- assist students and staff with logging into lab computers and virtual meetings
- navigate RioLearn and LMS platforms
- provide academic support by directing students to appropriate resources
- attend department meetings and training
- maintain tutoring area clean and organized
- create IT tickets for technical issues
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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