Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Job Description
FedEx Office is a leading provider of retail shipping, printing, and business services. With locations nationwide, FedEx Office stores serve as convenient hubs for customers seeking reliable and efficient solutions for their mailing, printing, and business communication needs. Known for its commitment to exceptional customer service and innovative technology, FedEx Office supports individuals and businesses in managing their daily shipping and printing tasks with ease and confidence. The company prides itself on creating a welcoming retail environment where customers can access an array of services, including parcel shipping, document printing, copying, and office supply sales. FedEx Office is dedicated to... Show More
Job Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 50 pounds
- Ability on a consistent basis to bend or twist at the waist and knees
- Ability on a consistent basis to communicate effectively with customers, vendors, and other team members
- Ability on a consistent basis to perform work activities requiring cooperation and instruction
- Ability on a consistent basis to function in a fast-paced environment under substantial pressure
- Ability on a consistent basis to maintain attention and concentration for extended periods of time
- Ability on a consistent basis to work with minimal supervision
- Ability on a consistent basis to report regularly to work and maintain established business hours in order to support the FedEx Office business
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
Job Duties
- Follow instructions of supervisor and assist other team members in performing limited store functions
- Understand and model the Purple Promise to make every FedEx experience outstanding
- Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Maintain a safe, clean and orderly retail store
- Ensure confidentiality of customer data and careful handling of documents, media, and packages
- Assist with processing financial transactions using a Point of Sale terminal, including handling cash and making change
- Clean and stock all retail store printing and shipping equipment and supplies to provide optimal performance and availability
- Stay current on retail store merchandising materials and ensure proper display of all retail area product and signage
- Take preemptive action to prevent errors and waste
- Follow FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
- Perform multiple tasks at the same time
- Look for opportunities to improve knowledge and skills within the retail store
- Adhere to all FedEx Office standards as outlined in the Team Member Handbook
- Perform all other duties as needed or required of the position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: