Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k) retirement matching plan
employee travel program
competitive salaries and incentives
Paid Sick Time Off
Complimentary employee meals
Job Description
Four Seasons Hotels and Resorts is a leading global luxury hospitality company, renowned for creating exceptional experiences and personalized service that few in the industry can match. Founded on principles of genuine care, luxury with a heart, and commitment to excellence, Four Seasons is powered by its people. The organization embraces a culture where employees are inspired to grow personally and professionally, pushing themselves to new heights while treating one another with respect and kindness. With properties located in many of the world’s most desirable destinations, Four Seasons consistently delivers memorable stays for guests, residents, and partners alike through meticulous... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or spa environment preferred
- Effective interpersonal and customer service skills
- Ability to work flexible hours including weekends, nights and holidays
- Must be legally authorized to work in the United States
- Ability to communicate clearly in English
- Physical ability to perform duties including lifting up to 50 lbs
- Positive and enthusiastic attitude
- Must demonstrate professionalism and excellent guest service orientation
Job Qualifications
- Knowledge of spa coordinator operations with good communication skills
- Physical mobility for lifting, walking, bending and moving objects up to 50 lbs
- Positive attitude and willing to learn
- One year experience preferred
- Proficiency in reading, writing and oral communication in English
Job Duties
- Greet, accommodate and facilitate guest arrival and departure in the spa
- Arrange spa appointments while greeting and accommodating guests
- Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
- Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Assist guest with all inquiries in connection with spa services
- Assist guests with the sale of retail merchandise
- assist in the inventory and stocking of retail items
- Ability to work weekends, nights and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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