
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Disability insurance
Life insurance
Job Description
Doubletree by Hilton Austin is a distinguished hotel property celebrating its 40th anniversary this year, enhanced by a recent comprehensive renovation that has revitalized its classic Spanish Colonial architecture with fresh, contemporary décor. This upscale hotel provides a premium experience not only to its guests but also fosters a rich, engaging work environment for its associates. Known for balancing a fun and professional workplace culture, the hotel emphasizes a culture of recognition, support, and respect, making it an attractive workplace for hospitality professionals. Over the years, the establishment has earned consistently excellent associate feedback ratings, reflecting strong employee satisfaction. Impressively,... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand, walk, bend, stoop, lift and carry luggage and packages
- Good communication skills
- Customer service orientation
- Ability to work in a fast-paced environment
- Willingness to comply with all traffic and safety regulations
Job Qualifications
- Hotel experience preferred
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
- Ability to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs
- Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage
- Sufficient manual dexterity in one hand to be able to load and unload luggage with or without reasonable accommodation
- Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation
- Perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property with or without reasonable accommodation
- Excellent driving record as verified by Motor Vehicle Report
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site
- Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner
- Greet guests immediately with a friendly and sincere welcome
- Open car doors for arriving and departing hotel customers
- Respond immediately to customer inquiries regarding hotel features, services, and assistance
- Provide clear and understandable directions to hotel facilities and nearby attractions
- Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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