Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading provider of retail shipping, printing, and business services with stores located nationwide. Known for its commitment to customer satisfaction and quality service, FedEx Office combines reliability with convenience to serve individuals and businesses alike. The company offers a variety of products and shipping solutions that cater to diverse customer needs, ensuring timely delivery and professional support. As part of its mission, FedEx Office emphasizes the importance of a positive customer experience, backed by attentive staff and efficient retail operations. The company fosters a quality-driven culture aimed at optimizing profitability while maintaining high standards in customer... Show More
Job Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 50 pounds
- Ability on a consistent basis to bend or twist at the waist and knees
- Ability on a consistent basis to communicate effectively with customers, vendors, and other team members
- Ability on a consistent basis to perform work activities requiring cooperation and instruction
- Ability on a consistent basis to function in a fast-paced environment under substantial pressure
- Ability on a consistent basis to maintain attention and concentration for extended periods of time
- Ability on a consistent basis to work with minimal supervision
- Ability on a consistent basis to report regularly to work and maintain established business hours to support the FedEx Office business
- Regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position.
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to operate retail and shipping equipment
- Basic math skills for handling transactions
- Experience in customer service preferred but not required
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Comfortable working independently with minimal supervision
- Ability to maintain confidentiality and security standards.
Job Duties
- Follows instructions of supervisor and assists other team members in performing limited store functions
- Understands and models the Purple Promise to make every FedEx experience outstanding
- Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- Ensures all customer problems are resolved quickly and to the satisfaction of the customer
- Maintains a safe, clean and orderly retail store
- Ensures confidentiality of customer data and careful handling of documents, media, and packages
- Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
- Cleans and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
- Stays current on retail store merchandising materials and ensures proper display of all retail area product and signage
- Takes preemptive action to prevent errors and waste
- Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
- Performs multiple tasks at the same time
- Looks for opportunities to improve knowledge and skills within the retail store
- Adheres to all FedEx Office standards, as outlined in the Team Member Handbook.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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