Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Training and Development
Equal opportunity employer
Job Description
FedEx Office is a leading retail and shipping services company dedicated to helping customers with their office, printing, and shipping needs. As a part of the globally recognized FedEx brand, FedEx Office operates retail stores across various locations, providing customers with solutions that range from printing and copying services to packaging and shipping products. The company is known for its commitment to exceptional customer service and its innovative retail environment designed to meet the demands of both personal and business customers. FedEx Office prides itself on its high standards of quality, dependability, and efficiency, supporting millions of customers annually. The... Show More
Job Requirements
- High school diploma or equivalent education
- Ability to stand during entire shift excluding breaks
- Ability to move and lift 50 pounds
- Ability to bend and twist consistently
- Ability to communicate effectively with customers and team members
- Ability to perform work tasks requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to perform multiple tasks simultaneously
- Ability to communicate effectively with customers and team members
- Ability to work under substantial pressure and maintain concentration
- Ability to work independently with minimal supervision
- Knowledge of retail or customer service environment preferred
- Familiarity with POS systems an advantage
Job Duties
- Follow instructions of supervisor and assist other team members in performing limited store functions
- Understand and model the Purple Promise to deliver outstanding FedEx experiences
- Assemble parcels and prepare goods for shipping including wrapping, labeling, and weighing
- Demonstrate consultative behaviors to understand and meet individual customer needs
- Resolve customer problems quickly and to their satisfaction
- Maintain a safe, clean and orderly retail store environment
- Ensure confidentiality of customer data and careful handling of documents and packages
- Assist with processing financial transactions including cash handling and making change
- Clean and stock retail store printing and shipping equipment and supplies
- Ensure proper display of merchandise and signage
- Take preemptive actions to prevent errors and waste
- Follow standard operating procedures and adhere to company policies
- Perform multiple tasks simultaneously while maintaining attention and concentration
- Look for opportunities to improve knowledge and skills within the store
- Adhere to FedEx Office standards as outlined in the Team Member Handbook
- Perform additional duties as required
- Stand for entire shifts excluding breaks
- Move and lift up to 50 pounds
- Communicate effectively with customers, vendors, and team members
- Work under pressure and within a fast-paced environment
- Attend work regularly to support business operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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