Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading retail provider specializing in shipping, printing, and business services. As a part of the global FedEx family, the company is known for its commitment to quality and customer satisfaction, operating numerous retail stores across the United States. FedEx Office offers a professional environment that supports both team members and customers, aiming to deliver exceptional service through innovative solutions and a customer-first approach. Its retail stores are designed to meet the diverse needs of individual customers and businesses, offering a wide range of products from shipping supplies to custom printing services. FedEx Office strives for operational... Show More
Job Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Must meet all FedEx Office employment qualifications in force at time of hiring
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 50 pounds
- Ability to bend and twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Knowledge of retail and shipping products preferred
- Ability to operate and maintain printing and shipping equipment
- Ability to work efficiently in a fast-paced retail environment
- Strong customer service skills
- Ability to perform physical tasks such as lifting boxes up to 50 pounds
- Ability to follow instructions and work independently
- Basic math skills for cash handling and POS transactions
Job Duties
- Follows instructions of supervisor and assist other team members in performing limited store functions
- Understands and models the Purple Promise to make every FedEx experience outstanding
- Assembles parcels and prepares goods for shipping by wrapping items, inserting them into shipping containers, weighing packages, and affixing labels
- Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- Ensures all customer problems are resolved quickly and to the satisfaction of the customer
- Maintains a safe, clean and orderly retail store
- Ensures confidentiality of customer data and careful handling of documents, media, and packages
- Assists with processing financial transactions using a Point of Sale terminal, including handling cash and making change
- Cleans and stocks all retail store printing and shipping equipment and supplies
- Stays current on retail store merchandising materials and ensures proper display of all retail area product and signage
- Takes preemptive action to prevent errors and waste
- Follows FedEx Office standard operating procedures as well as legal, HR, safety, customer service and security policies and procedures
- Performs multiple tasks at the same time
- Looks for opportunities to improve knowledge and skills within the retail store
- Adheres to all FedEx Office standards as outlined in the Team Member Handbook
- Performs other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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