Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Flexible Schedule
Employee Discounts
Training and Development
equal opportunity employment
reasonable accommodations
supportive work environment
Part-time employment
Job Description
FedEx Office is a leading retail and shipping services provider specializing in solutions that help customers with printing, packing, and shipping needs. Known for its commitment to quality service and innovative solutions, FedEx Office operates numerous retail locations across the country offering convenient, reliable services to individuals and businesses alike. The company prides itself on its Purple Promise, a pledge to make every FedEx experience outstanding by delivering high-quality service and customer satisfaction. FedEx Office seeks to create a work environment that values teamwork, innovation, and continuous improvement to maintain its position as a market leader in the retail shipping... Show More
Job Requirements
- High school diploma or equivalent education
- Ability to stand during entire shift excluding meal and rest breaks
- Ability to move and lift 50 pounds
- Ability to bend and twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to communicate effectively with customers, vendors, and team members
- Ability to function well in a fast-paced, high-pressure environment
- Capability to work with minimal supervision
- Ability to perform multitasking and self-management
- Previous retail or customer service experience preferred but not required
Job Duties
- Follow instructions of supervisor and assist other team members in performing limited store functions
- Understand and model the Purple Promise to make every FedEx experience outstanding
- Assemble parcels and prepare goods for shipping by wrapping items, inserting them into containers, weighing packages, and affixing labels
- Demonstrate consultative behaviors to understand each customer's individualized need
- Resolve customer problems quickly and satisfactorily
- Maintain a safe, clean, and orderly retail store
- Ensure confidentiality of customer data and handle documents, media, and packages with care
- Operate POS terminal to process financial transactions including handling cash and making change
- Clean and stock all retail store printing and shipping equipment and supplies
- Ensure proper display of retail area products and signage
- Take preemptive actions to prevent errors and waste
- Follow FedEx Office standard operating procedures and adhere to legal, HR, safety, and security policies
- Perform multiple tasks simultaneously
- Seek opportunities to enhance knowledge and skills within the retail store
- Adhere to all FedEx Office standards and team member handbook
- Perform other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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