FedEx Office

Part-Time Shipping and Retail Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement

Job Description

FedEx Office is a leading retail provider specialized in shipping, printing, and business services, known for its commitment to delivering outstanding customer experiences. With numerous locations nationwide, FedEx Office serves as a one-stop destination for both personal and business needs, including document printing, packing, shipping, and office supplies. The company prides itself on its innovative approach and emphasis on quality service driven by a dedicated team of associates. Operating as part of the globally recognized FedEx brand, FedEx Office integrates advanced technology solutions with retail service to meet customer demands efficiently and reliably. The company’s retail stores are staffed by... Show More

Job Requirements

  • High school diploma or equivalent education
  • Excellent verbal and written communication skills
  • Ability to stand during entire shift excluding meal and rest periods
  • Ability to move and lift 50 pounds
  • Ability on a consistent basis to bend and twist at the waist and knees
  • Ability on a consistent basis to communicate effectively with customers, vendors, and team members
  • Ability on a consistent basis to perform work activities requiring cooperation and instruction
  • Ability on a consistent basis to function in a fast-paced environment under substantial pressure
  • Ability on a consistent basis to maintain attention and concentration for extended periods of time
  • Ability on a consistent basis to work with minimal supervision
  • Ability on a consistent basis to report regularly to work and maintain established business hours

Job Qualifications

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to stand for entire shift excluding breaks
  • Ability to lift up to 50 pounds
  • Ability to bend and twist consistently at waist and knees
  • Effective communication with customers, vendors, and team members
  • Ability to cooperate and follow instructions
  • Ability to work in a fast-paced environment under pressure
  • Ability to maintain attention and concentration for extended periods
  • Ability to work with minimal supervision
  • Regular attendance and reliability

Job Duties

  • Follow instructions of supervisor and assist other team members in performing limited store functions
  • Understand and model the Purple Promise to make every FedEx experience outstanding
  • Assemble parcels and prepare goods for shipping by wrapping items, inserting them into containers, weighing packages, and affixing labels
  • Demonstrate consultative behaviors to understand customer needs
  • Resolve customer problems quickly and satisfactorily
  • Maintain a safe, clean, and orderly store environment
  • Ensure confidentiality of customer data and careful handling of documents and packages
  • Assist with financial transactions using POS, including handling cash and making change
  • Clean and stock retail store equipment and supplies
  • Stay current on retail store merchandising and ensure proper product display
  • Take preemptive action to prevent errors and waste
  • Follow FedEx Office procedures and policies including safety and security
  • Perform multiple tasks at the same time
  • Seek opportunities to improve knowledge and skills
  • Adhere to all FedEx Office standards
  • Perform other duties as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location