Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
Employee assistance program
Retirement Plan
Job Description
FedEx Office is a leading retail chain specializing in providing a broad range of printing, shipping, and business services. Known for its commitment to quality and customer satisfaction, FedEx Office operates numerous stores across various locations offering convenient solutions to individuals and businesses alike. The company is recognized not only for its high-quality service but also for its dedication to upholding legal, safety, and ethical standards within its operations. The ethos of FedEx Office revolves around the Purple Promise, which emphasizes delivering outstanding customer experiences with every interaction.
The Part-Time Store Associate role at FedEx Office is an entry-level posi... Show More
The Part-Time Store Associate role at FedEx Office is an entry-level posi... Show More
Job Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 50 pounds
- Ability, on a consistent basis, to bend and twist at the waist and knees
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work requiring cooperation and instruction
- Ability to function in a fast-paced environment under pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to perform work activities requiring cooperation and instruction
- Ability to communicate effectively with customers, vendors, and other team members
- Capability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Regular attendance and punctuality
Job Duties
- Follow instructions of supervisor and assist other team members in performing limited store functions
- Understand and model the Purple Promise to make every FedEx experience outstanding
- Assemble parcels and prepare goods for shipping by wrapping items, inserting items into shipping containers, weighing packages, and affixing labels
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Maintain a safe, clean, and orderly retail store
- Ensure confidentiality of customer data and careful handling of documents, media, and packages
- Assist with processing financial transactions using a Point of Sale terminal including handling cash and making change
- Clean and stock all retail store printing and shipping equipment and supplies
- Stay current on retail store merchandising materials and ensure proper display of all retail area product and signage
- Take preemptive action to prevent errors and waste
- Follow FedEx Office standard operating procedures as well as legal, HR, safety, customer service and security policies
- Perform multiple tasks at the same time
- Look for opportunities to improve knowledge and skills within the retail store
- Adhere to all FedEx Office standards
- Perform other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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