Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Job Description
FedEx Office is a leading retail and shipping services company known for its commitment to delivering exceptional customer experiences. With locations across the country, FedEx Office offers a wide range of services including printing, copying, shipping, and packaging to meet the diverse needs of its customers. The company is recognized for its quality-driven management approach, emphasizing customer satisfaction, business excellence, and financial performance through continuous quality improvement and innovation. As part of the global FedEx network, FedEx Office leverages state-of-the-art technology and expert staff to provide reliable and efficient retail solutions.
The Part-Time Store Associate role at FedEx Offic... Show More
The Part-Time Store Associate role at FedEx Offic... Show More
Job Requirements
- High school diploma or equivalent education
- excellent verbal and written communication skills
- ability to stand during entire shift, excluding meal and rest periods
- ability to move and lift 50 pounds
- ability, on a consistent basis, to bend/twist at the waist and knees
- ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- ability, on a consistent basis, to work with minimal supervision
- ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business
- regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Job Qualifications
- High school diploma or equivalent education
- excellent verbal and written communication skills
Job Duties
- Follows instructions of supervisor and assist other team members in performing limited store functions
- understands and models the Purple Promise to make every FedEx experience outstanding
- assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- ensures all customer problems are resolved quickly and to the satisfaction of the customer
- maintains a safe, clean and orderly retail store
- ensures confidentiality of customer data and careful handling of documents, media, and packages
- assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
- cleans and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
- stays current on retail store merchandising materials and ensures proper display of all retail area product and signage
- takes preemptive action to prevent errors and waste
- follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
- performs multiple tasks at the same time
- looks for opportunities to improve knowledge and skills within the retail store
- adheres to all FedEx Office standards, as outlined in the Team Member Handbook
- all other duties as needed or required of the position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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