FedEx Office

Part-Time Shipping and Retail Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off

Job Description

FedEx Office is a leading retail and shipping services company known for its commitment to delivering exceptional customer experiences. With locations across the country, FedEx Office offers a wide range of services including printing, copying, shipping, and packaging to meet the diverse needs of its customers. The company is recognized for its quality-driven management approach, emphasizing customer satisfaction, business excellence, and financial performance through continuous quality improvement and innovation. As part of the global FedEx network, FedEx Office leverages state-of-the-art technology and expert staff to provide reliable and efficient retail solutions.

The Part-Time Store Associate role at FedEx Offic... Show More

Job Requirements

  • High school diploma or equivalent education
  • excellent verbal and written communication skills
  • ability to stand during entire shift, excluding meal and rest periods
  • ability to move and lift 50 pounds
  • ability, on a consistent basis, to bend/twist at the waist and knees
  • ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • ability, on a consistent basis, to work with minimal supervision
  • ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business
  • regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Job Qualifications

  • High school diploma or equivalent education
  • excellent verbal and written communication skills

Job Duties

  • Follows instructions of supervisor and assist other team members in performing limited store functions
  • understands and models the Purple Promise to make every FedEx experience outstanding
  • assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
  • ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • maintains a safe, clean and orderly retail store
  • ensures confidentiality of customer data and careful handling of documents, media, and packages
  • assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
  • cleans and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
  • stays current on retail store merchandising materials and ensures proper display of all retail area product and signage
  • takes preemptive action to prevent errors and waste
  • follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
  • performs multiple tasks at the same time
  • looks for opportunities to improve knowledge and skills within the retail store
  • adheres to all FedEx Office standards, as outlined in the Team Member Handbook
  • all other duties as needed or required of the position

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location