Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading retail and shipping services provider known for delivering dependable and convenient solutions to meet the diverse needs of individual customers and businesses. Operating within a vast network of retail locations, FedEx Office offers a comprehensive range of services, including printing, copying, packing, and shipping. The company prides itself on providing exceptional customer service and innovative retail solutions to make every customer experience efficient and satisfying. With a commitment to quality, reliability, and convenience, FedEx Office continues to expand its reach and enhance its offerings to remain a trusted partner for all shipping and document management... Show More
Job Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 50 pounds
- Ability to bend and twist at the waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members consistently
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision consistently
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced retail environment
- Basic understanding of retail operations and customer service principles
- Ability to operate retail equipment and point of sale terminals
- Strong interpersonal skills and teamwork orientation
- Ability to follow instructions and standard operating procedures
- Commitment to upholding company values and the Purple Promise
Job Duties
- Follow instructions of supervisor and assist other team members in performing limited store functions
- Understand and model the Purple Promise to ensure outstanding FedEx experiences
- Assemble parcels and prepare goods for shipping by wrapping, inserting into containers, weighing, and labeling
- Demonstrate consultative behaviors to understand customer needs and suggest alternatives
- Resolve customer problems quickly and to their satisfaction
- Maintain a safe, clean, and orderly retail store environment
- Ensure confidentiality of customer data and careful handling of documents, media, and packages
- Assist with processing financial transactions including cash handling using POS terminal
- Clean and stock retail store printing and shipping equipment and supplies
- Stay current on merchandising materials and ensure proper product and signage display
- Take preemptive actions to prevent errors and waste
- Follow FedEx Office standard operating procedures and adhere to legal, HR, safety, customer service, and security policies
- Perform multiple tasks simultaneously
- Seek opportunities to improve knowledge and skills within the retail store
- Adhere to all FedEx Office standards as outlined in the Team Member Handbook
- Perform other duties as required or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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