Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Flexible Schedule

Training and Development

Job Description

FedEx Office is a leading provider of retail shipping, printing, and business services primarily in the United States. With a wide network of retail locations, FedEx Office combines innovative technology and expert customer service to help individuals and businesses prepare, print, package, and ship their important documents and goods efficiently and reliably. As part of the globally recognized FedEx brand, FedEx Office focuses on delivering excellence by embracing a customer-centric approach and offering comprehensive solutions from digital printing to professional shipping services.

The Part-Time Store Associate role at FedEx Office is an entry-level position focused on delivering an outstanding custom... Show More

Job Requirements

High school diploma or equivalent education
Excellent verbal and written communication skills
Ability to stand during entire shift excluding meal and rest periods
Ability to move and lift 50 pounds
Ability on a consistent basis to bend or twist at the waist and knees
Ability to communicate effectively with customers, vendors, and other team members on a consistent basis
Ability to perform work activities requiring cooperation and instruction on a consistent basis
Ability to function in a fast-paced environment under substantial pressure
Ability to maintain attention and concentration for extended periods on a consistent basis
Ability to work with minimal supervision on a consistent basis
Ability to report regularly to work and maintain established business hours to support the FedEx Office business
Regular attendance and/or reporting could include regular attendance at a physical location or maintaining established business hours depending on the scope and nature of the position

Job Qualifications

High school diploma or equivalent education
Excellent verbal and written communication skills
Ability to operate retail and shipping equipment
Strong consultative customer service skills
Ability to work under pressure and maintain concentration for extended periods
Ability to stand for entire shifts excluding meal and rest periods

Job Duties

Follows instructions of supervisor and assist other team members in performing limited store functions
Understands and models the Purple Promise to make every FedEx experience outstanding
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Maintains a safe, clean and orderly retail store
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
Cleans and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail store
Adheres to all FedEx Office standards, as outlined in the Team Member Handbook

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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