Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Job Description
FedEx Office is a leading retail and business services company renowned for its commitment to delivering superior customer experiences. As a vital part of the global FedEx network, FedEx Office specializes in providing a wide array of retail shipping, printing, and business solutions. With numerous retail stores located throughout the United States, FedEx Office serves individual customers, small businesses, and corporate clients with tailored services that cater to their unique needs. The company prides itself on its innovative approaches, quality-oriented service culture, and a team dedicated to upholding the FedEx Purple Promise, which guarantees outstanding service with every interaction.
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Job Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 50 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business
- Regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
Job Duties
- Follow instructions of supervisor and assist other team members in performing limited store functions
- Understand and model the Purple Promise to make every FedEx experience outstanding
- Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Maintain a safe, clean and orderly retail store
- Ensure confidentiality of customer data and careful handling of documents, media, and packages
- Assist with processing financial transactions using a Point of Sale terminal, including handling cash and making change
- Clean and stock all retail store printing and shipping equipment and supplies to provide optimal performance and availability
- Stay current on retail store merchandising materials and ensure proper display of all retail area product and signage
- Take preemptive action to prevent errors and waste
- Follow FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
- Perform multiple tasks at the same time
- Look for opportunities to improve knowledge and skills within the retail store
- Adhere to all FedEx Office standards, as outlined in the Team Member Handbook
- Perform all other duties as needed or required of the position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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