Carman Ford

Part Time Service Receptionist/Appointment Coordinator

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

weekly pay
Training and continuous support
Potential for advancement
Family atmosphere
Safe working environment

Job Description

Carman Ford Lincoln is a well-established automotive dealership known for its commitment to quality and customer satisfaction. As a family owned and operated business for over 50 years, Carman Ford Lincoln has built a reputation for offering a welcoming family atmosphere and a safe working environment. The dealership is dedicated to providing exceptional service to its community and fostering long-term relationships with its customers. With a strong emphasis on training and continuous support, Carman Ford Lincoln encourages growth and advancement within the company, making it an ideal workplace for individuals seeking stability and career development in the automotive industry.
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Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience
  • Proficient in using telephone systems
  • Good communication skills
  • Ability to manage scheduling and appointment coordination
  • Basic math skills for handling payments
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or receptionist role preferred
  • Strong communication and interpersonal skills
  • Ability to handle multiple phone lines and scheduling software
  • Basic knowledge of payment processing methods
  • Detail-oriented with strong organizational skills
  • Ability to work independently and as part of a team

Job Duties

  • Answering incoming service phone calls and transferring to the correct person or department
  • Scheduling service appointments from incoming phone calls
  • Making outbound phone calls to customers to schedule appointments
  • Monitoring all service department appointment scheduling
  • Collecting payment for customers, in person and over the phone, when vehicles are picked up
  • Documenting and verifying all deposits for their shift (cash, check, credit cards, Rewards Points, etc)
  • Work closely with Service Manager and Department Managers to grow the company and service department

Job Qualifications

Experience

No experience required

Job Location

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