Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.45 - $1.00
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Employee Discount Program
Employee assistance program
Job Description
DHL is the world leader in the logistics industry, renowned for its comprehensive supply chain solutions that span across the globe. As the number one Delivery and Logistics Company worldwide, DHL is committed to innovation, quality service, and operational excellence. Recognized as the World's Best Workplace by Great Place to Work and Fortune Magazine, DHL thrives on a culture of personal commitment, diversity, and empowerment that inspires its employees to deliver exceptional outcomes on a daily basis.
At DHL, the employee experience is at the core of its success. The company fosters an inclusive environment where every individual’s contribut... Show More
At DHL, the employee experience is at the core of its success. The company fosters an inclusive environment where every individual’s contribut... Show More
Job Requirements
- High school degree or equivalent
- previous experience in customer service/support or related field
- strong communication skills both oral and written
- proficient in Microsoft Office products including Outlook, Excel, and Word
- must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work
- must be able to lift up to seventy pounds occasionally
- must be able to lift forty pounds frequently
- must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
Job Qualifications
- High school degree or equivalent
- previous experience in customer service/support or related field
- strong communication skills both oral and written
- proficient in Microsoft Office products including Outlook, Excel, and Word
- ability to pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge
Job Duties
- Provides customer service, sales and operational support for the service center
- answers phone and greets visitors
- resolves billing problems in relation to the service center
- researches shipment tracking requests and provides feedback
- communicates with sales/service to resolve customer problems
- assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
- dispatches pick-up and delivery information in a timely and efficient manner
- arranges daily pick-up schedules
- may process or prepare import/export documentation and assist in the customs clearance process in some markets
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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