Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
DoubleTree by Hilton Hotel Irvine Spectrum is a distinguished hotel located in the coveted Irvine Spectrum Business Park, right in the heart of Southern California's technology hub. This hotel is renowned for delivering exceptional hospitality experiences and is part of the globally trusted Hilton brand. It offers a warm and welcoming environment where guests feel valued and cared for, making every stay memorable through superior service and attention to detail. The hotel is dedicated to creating a proactive guest engagement atmosphere, ensuring that each interaction leaves a positive and lasting impression. Working at DoubleTree by Hilton Hotel Irvine Spectrum means... Show More
Job Requirements
- High school diploma or equivalent
- One year experience in food service, preferably in a hotel or resort environment
- Basic knowledge of food and beverage preparation
- Knowledge of hotel service standards, guest relations and etiquette
- General knowledge of wine, beer, liquors, waters and drinks served
- Ability to perform basic math skills such as addition, subtraction, multiplication and division
- Strong communication and interpersonal skills
- Positive attitude and professional demeanor
- Strong attention to detail
- Ability to remain organized and multitask
- Ability to work under pressure of serving multiple guests at once
Job Qualifications
- One year food service experience, preferably in a hotel or resort environment
- Possess a basic knowledge of food and beverage preparation
- Familiarity with hotel service standards, guest relations and etiquette
- Must have a general knowledge of wine, beer, liquors, waters and drinks served
- Ability to perform basic math skills such as addition, subtraction, multiplication and division
- Strong communication and interpersonal skills
- Demonstrates positive attitude and professional demeanor
- Strong attention to detail
- Ability to remain organized and handle multiple tasks
- Ability to work under pressure of serving multiple guests at once
Job Duties
- Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions
- Enters orders to POS system and records guests' choices, special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Processes guest payment transactions accurately and closes out table
- Balances all payment methods with accuracy to sales report
- Maintains the cleanliness of the work areas
- keeps area stocked
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
- Follows all standard food handling, sanitation, TIPS and health department guidelines
- Reporting to work as scheduled (on time and on regular basis) is an essential function of the job
- Completes side work before, during and after shift
- Provide guests a high-level dining experience, while maintaining a professional distance and staying alert to their needs
- Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Ensures minors and intoxicated persons are not served alcoholic beverages
- Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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