Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.05 - $26.87
Work Schedule
Weekend Shifts
Benefits
Retirement
deferred compensation plan
Medicare
Paid Time Off
Flexible Schedule
Professional development opportunities
community engagement
Job Description
The City of Anaheim Community Services Department is a vital municipal branch dedicated to enhancing the quality of life for residents and visitors through a wide range of recreational, cultural, and community programs. Anaheim, a vibrant city known for its parks, community-oriented events, and recreational facilities, offers various services that promote healthy lifestyles, community engagement, and social enrichment. The Community Services Department plays a central role in managing these initiatives, ensuring public spaces are well-maintained and accessible, and that programming meets the diverse needs of the community. With a commitment to excellence in public service, this department fosters a welcoming... Show More
Job Requirements
- Possession of a valid California Driver's License by date of appointment
- Possession of a current (less than two years) tuberculosis clearance slip by date of appointment
- Fingerprinting at the time of hire is a state-mandated requirement for all employees having direct contact with minors
- Two years journey level experience related to the recreational program to which assigned, including supervision of employees and volunteers
- Ability to plan, oversee, implement, and coordinate assigned recreation program operations and activities, as well as staff, contractors, and volunteers
- Ability to plan and prepare recreation activities, reports, and other related program materials
- Ability to monitor program budget revenue and expenditures
- Ability to understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities
- Ability to interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations
- Ability to work independently while supervising facilities and user groups
- Ability to understand, interpret, and apply facility use policies and procedures
- Ability to provide courteous assistance to facility patrons
- Ability to lift and move tables and chairs and arrange facilities for community events and/or meetings
- Ability to handle rescues, medical emergencies and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR)
- Ability to maintain facilities and equipment in a clean, safe, and secure manner
- Ability to operate the Department's program registration and facility software system
- Ability to operate modern office equipment including computer equipment and software programs
- Ability to maintain accurate logs, records, and written records of work performed
- Ability to use English effectively to communicate in person, over the telephone, and in writing
- Ability to use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines
- Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work
Job Qualifications
- Two years journey level experience related to the recreational program to which assigned, including supervision of employees and volunteers
- Knowledge of principles of employee and volunteer supervision and training
- Knowledge of principles, practices, and service delivery needs related to the program area(s) to which assigned
- Knowledge of procedures for overseeing, planning, implementing, and maintaining a variety of recreation and leisure activities and programs
- Knowledge of applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area and facilities to which assigned
- Knowledge of recreation site management and oversight
- Knowledge of safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods
- Knowledge of applicable safety precautions and procedures related to the program area(s) and facilities to which assigned
- Knowledge of principles and practices of basic public relations techniques
- Knowledge of principles and procedures of record keeping, cash handling, and report preparation
- Knowledge of business arithmetic and statistical techniques
- Knowledge of modern office practices, methods, computer equipment and computer applications
- Knowledge of English usage, spelling, vocabulary, grammar, and punctuation
- Knowledge of techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups
- Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and City staff
Job Duties
- Recruit, train, direct, evaluate, and supervise the work of subordinate staff and volunteers
- Supervise, coordinate, and evaluate a variety of recreational programs
- organize a variety of tasks, track program information, track staff/volunteer hours, prepare reports, and maintain logs, work schedules, delivery routes, and financial records
- Order and maintain program supplies, equipment, and informational literature
- prepare, understand, and interpret written and oral instructions, policies and procedures
- Assist in the coordination of special events
- arrange for staffing of special events booths and deliveries of publicity materials
- Provide program information to the public over the telephone, at the front counter, as well as through the mail and e-mail
- respond to citizen's requests and complaints
- follow up and provide solutions to citizen problems
- Provide information, referral, and assessments
- coordinate emergency assistance, and senior wheels transportation program
- assist with special events and fundraisers
- develop and distribute program publicity
- serve as liaison to community committees
- Recruit and conduct orientations for new instructors
- supervise and coordinate annual instructor evaluation process
- prepare instructor payments and miscellaneous reports
- Create advertising contact and mailing list for newspapers, cable, radio, internet
- coordinate marketing information and send out regularly scheduled new release packets
- create fliers, forms, letters, activity guide copy, and write press releases
- Enter course and instructor information into Department's program and facility software system
- reserve facilities and process registrations as needed
- cancel courses in CLASS and notify patrons and community center staff of course cancellations
- process refunds and Anaheim Community Foundation scholarship applications
- Prepare community center calendars for scheduling of the proposed upcoming session of recreation classes
- Serve as a liaison between the City and cable company in updating Channel 3 Slides
- assist in the maintenance and updating of the Division's website
- Assist in producing fundraising materials such as letters, lists, proposals, and brochures
- assist in the management of fundraising records
- contact prospects by phone or written correspondence to seek donations
- Maintain positive working relationships with co-workers, other departments, and outside agencies
- maintain high level of customer service, courtesy, and professionalism for all public contacts
- communicate effectively with the public and with co-workers
- establish cooperative working relationships
- Perform related duties and responsibilities as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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