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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.50 - $20.95
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Vacation buy program
Parental leave
Medical insurance
Dental Insurance
Vision Insurance
short and long term disability
accident protection plans
Critical illness plans
401k
flexible spending accounts
associate discount
Life insurance
Legal Assistance
Adoption assistance
Job Description
Kohl's is a leading department store retail chain known for offering an extensive range of merchandise, including apparel, footwear, home goods, and electronics. Established with a mission to provide customers with high-quality products at exceptional value, Kohl's has grown into a trusted name in the retail industry, operating hundreds of stores across the United States. The company fosters a culture focused on inclusion, teamwork, and integrity which reflects in their commitment to delivering an outstanding shopping experience for every customer visiting their stores.
Joining Kohl's as a Customer Service Associate means becoming part of a dynamic team that strives fo... Show More
Joining Kohl's as a Customer Service Associate means becoming part of a dynamic team that strives fo... Show More
Job Requirements
- Must be 16 years of age or older
- Flexible availability including days, nights, weekends, and holidays
- No retail experience required
- Excellent customer service skills
- Ability to multi-task and strong attention to detail
- Good verbal and written communication skills
- Ability to work in a fast-paced environment
Job Qualifications
- Excellent customer service skills
- Ability to multi-task with strong attention to detail
- Good verbal, written communication and interpersonal skills
- No retail experience required
- Must be 16 years of age or older
- Flexible availability including days, nights, weekends, and holidays
- Client facing retail or service industry experience preferred
Job Duties
- Engage customers by greeting them and offering assistance with products and services
- Operate a cash register, scan items, bag merchandise and handle different methods of payment accurately
- Execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
- Meet or exceed individual performance goals such as credit and loyalty sign-ups
- Support inventory accuracy through completion of all required point of sale and merchandise disposition practices
- Support the training process for new hires on the service team, teaching process best practices and proper point of sale procedures
- Participate in daily service processes such as register and cash balancing, change orders, and replenishing supplies
- Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
- Exercise good judgment and discernment when making decisions
- Demonstrate a customer service mindset by anticipating customer needs and satisfactorily resolving issues
- Accomplish multiple tasks within established timeframes
- Follow company policies, procedures, standards and guidelines
- Maintain adherence to company safety policies
- Receive and respond proactively to direction from supervisors and other company personnel
- Perform other responsibilities as assigned
Job Qualifications
Experience
No experience required
Job Location
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