Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $25.30
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Work Life Balance
Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
Paid Time Off
Life insurance
Job Description
Kohl's is a leading American department store retail chain known for providing quality merchandise, exceptional customer service, and a compelling shopping experience. Established as a trusted brand, Kohl's offers a diverse range of products including clothing, footwear, accessories, home goods, and more. The company is committed to creating a welcoming and inclusive environment for both its customers and employees, fostering a culture where teamwork, integrity, and respect are prioritized. With stores located across the United States, Kohl's continues to grow and innovate within the retail industry, consistently aiming to meet and exceed customer expectations through excellent service and quality products.Show More
Job Requirements
- Must be 16 years of age or older
- excellent customer service skills and ability to multi-task with strong attention to detail
- verbal and written communication and interpersonal skills
- no retail experience required
- flexible availability including days, nights, weekends, and holidays
Job Qualifications
- Excellent customer service skills and ability to multi-task with strong attention to detail
- verbal and written communication and interpersonal skills
- no retail experience required
- flexible availability including days, nights, weekends, and holidays
- client facing retail or service industry experience preferred
Job Duties
- Engage customers by greeting them and offering assistance with products and services
- operate a cash register
- scan items
- bag merchandise and properly handle different methods of payment
- accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
- meet or exceed individual goals such as credit and loyalty
- support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
- support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
- participate in daily service processes such as register and cash balancing, change orders, replenish supplies
- act with integrity, honesty and fostering teamwork in an engaged and inclusive culture
- exercise good judgment and discernment when making decisions
- demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
- accomplish multiple tasks within established timeframes
- follow company policies, procedures, standards and guidelines
- maintain adherence to company safety policies for the safety of all associates and customers
- receive, understand and proactively respond to direction from supervisors, managers and other company personnel
- perform other responsibilities as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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