Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Job Description
FedEx Office is a renowned retail and shipping services provider operating across numerous locations, offering customers a convenient hub for printing, shipping, and business solutions. As a part of the global FedEx family, FedEx Office is dedicated to delivering exceptional customer service through innovative products and reliable services. The company is known for its comprehensive retail stores where customers can access a wide range of services including document finishing, copying, digital printing, and packaging for shipments. With a strong emphasis on customer satisfaction and operational excellence, FedEx Office maintains a dynamic, fast-paced retail environment supported by dedicated team members committed... Show More
Job Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Must meet all FedEx Office employment qualifications at time of hiring
- Ability to stand during entire shift excluding breaks
- Ability to move and lift up to 50 pounds
- Ability to bend and twist at waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function under substantial pressure in a fast-paced environment
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced retail environment
- Capability to handle multiple tasks and responsibilities
- Strong consultative selling and customer service skills
- Ability to operate retail equipment and point of sale terminals
- Knowledge of retail merchandising and inventory stocking practices
- Commitment to following company policies and procedures
- Ability to work well in a team setting
- Willingness to learn and improve skills continuously
Job Duties
- Follow instructions of supervisor and assist other team members in performing limited store functions
- Understand and model the Purple Promise to make every FedEx experience outstanding
- Assemble parcels and prepare goods for shipping by wrapping items, weighing packages, and affixing labels
- Demonstrate consultative behaviors in a retail environment to understand each customer's needs
- Ensure all customer problems are resolved quickly and satisfactorily
- Maintain a safe, clean and orderly retail store
- Ensure confidentiality of customer data and careful handling of documents and packages
- Assist with processing financial transactions including cash handling and making change
- Clean and stock retail store printing and shipping equipment and supplies
- Stay current on retail store merchandising materials and ensure proper display
- Take preemptive action to prevent errors and waste
- Follow FedEx Office standard operating procedures and legal, HR, safety, customer service, and security policies
- Perform multiple tasks simultaneously
- Adhere to all FedEx Office standards as outlined in the team member handbook
- Perform other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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