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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
uniform provided
Job Description
Loews Philadelphia Hotel is an iconic establishment located in the nation's first skyscraper, offering a unique blend of historic charm and modern sophistication. This hotel stands as a landmark in Philadelphia’s expanding skyline and vibrant cultural scene, representing a perfect fusion of living history and contemporary elegance. Situated in a city known for its rich heritage and dynamic arts environment, Loews Philadelphia Hotel invites guests to experience a cultural destination like no other. The hotel combines beautiful architecture with first-class amenities and attentive service to create an unforgettable stay for its visitors.
As part of a distinguished hotel chain, Loews... Show More
As part of a distinguished hotel chain, Loews... Show More
Job Requirements
- High school diploma or equivalent
- One plus years experience as a food server in high volume, upscale hotel or restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
Job Qualifications
- High school diploma or equivalent
- One plus years experience as a food server in high volume, upscale hotel or restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
Job Duties
- Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance
- Sets up assigned station with all required supplies, Mis en Place
- Greets guests in a polite professional manner according to Loews standards
- Suggestively sells menu items to guests so as to enhance the dining experience
- Records all aspects of guests order accurately and enters guest orders into POS terminal
- Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
- Monitors preparation of individual courses to ensure proper flow
- Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
- Serves all food and beverage items professionally, according to Loews standards
- Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
- Prepares and presents accurate, complete guest check
- Collects monies due and/or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Performs all side work duties as assigned by manager/supervisor
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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