Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
training programs
Professional Development
clean and safe work environment
Job Description
Our company is a reputable organization operating within the administration sector, dedicated to providing excellent service and support to both residents and visitors. We pride ourselves on fostering a professional, welcoming environment where communication and assistance come first. The company emphasizes ethical conduct, confidentiality, and efficiency across all its operations, particularly emphasizing customer service and administrative support. This organization values its team members, encouraging participation in training programs that meet state and federal requirements, ensuring everyone remains informed and skillful in their roles. We are currently seeking a Receptionist to join our administration team. This is a pivotal position reporting... Show More
Job Requirements
- High school diploma or GED preferred
- Experience in a clerical position or successful completion of a secretarial science program from an accredited school or college preferred
- Ability to make independent decisions
- Ability to follow instructions and accept constructive criticism
- Must be able to speak, write and understand English sufficiently for effective communication
- Ability to deal tactfully with diverse groups including ill, disabled, elderly, emotionally upset, and potentially hostile individuals
- Available to work standing, sitting, walking, and perform occasional lifting
- Ethical conduct in handling small monetary transactions
- Willingness to participate in training programs as required
- Willingness and ability to maintain confidentiality and discretion at all times
Job Qualifications
- High school diploma or GED preferred
- Experience in a clerical position or completion of a secretarial science program from an accredited school or college preferred
- Ability to make independent decisions
- Ability to follow instructions and accept constructive criticism
- Strong communication skills including speaking, writing, and understanding English
- Ability to deal tactfully with personnel, residents, family members, visitors, government agencies, and the general public
- Ability to work with ill, disabled, elderly, emotionally upset, and potentially hostile people
- Knowledge of administrative support functions and office equipment use
Job Duties
- Greet visitors, residents, and vendors in a courteous and professional manner
- Identify visitors and direct to appropriate location
- Process and record visitor information as defined by the community
- Answer the telephone, determine nature of call, and direct caller to appropriate individual or department
- Respond to requests from within the community
- identify and locate appropriate personnel
- Maintain resident information by name and room number, eligibility to receive calls, emergency phone members of on-call personnel, department extensions, key personnel, etc.
- Exercise discretion in releasing information so that confidentiality and privacy are maintained
- Identify security concerns and notify supervisor or proper authorities
- Effectively communicate facility policies and procedures to visitors, staff and vendors
- Assist with administrative duties including typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs, mailing out doctor's orders
- Maintain a work environment that is clean and presents a professional image
- As appropriate, document and resolve concerns or relay to the appropriate staff
- Ethically and responsibly conduct small monetary transactions for ticket sales, etc.
- Attend and participate in service training programs to meet state and federal requirements
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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