Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work-life balance
Job Description
Rick Hendrick Toyota is a well-established automotive dealership located at 1969 Skibo Rd, Fayetteville, North Carolina. Known for its commitment to exceptional customer service and a broad selection of Toyota vehicles, the dealership has built a strong reputation in the local community and beyond. Part of the larger Hendrick Automotive Group, which is recognized for its dedication to quality, integrity, and customer satisfaction, Rick Hendrick Toyota exemplifies these core values in every aspect of its operations. The dealership not only offers new and used vehicle sales but also provides comprehensive services including maintenance, repairs, and parts, ensuring a complete automotive... Show More
Job Requirements
- GED or high school diploma
- Previous customer service or administrative experience in a high volume environment desired
- Strong organizational skills and interpersonal skills required
- Basic computer skills to utilize the timekeeping system
- Basic knowledge of Microsoft Office products
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Regular and predictable attendance
- Scheduled shifts may include evening hours, weekends, and some holidays
- Ability to sit for extended periods
- Ability to use hands to finger, handle, or feel
- Ability to talk or hear
- Ability to read and comprehend instructions
- Ability to perform basic math calculations
- Ability to solve practical problems and deal with concrete variables
- Commitment to company core values including servant leadership, teamwork, integrity, customer enthusiasm, passion for winning, accountability, and continuous improvement
Job Qualifications
- GED or high school diploma
- Previous customer service or administrative experience in a high volume environment
- Strong organizational skills
- Strong interpersonal skills
- Basic computer skills
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Regular and predictable attendance
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to add, subtract, multiply and divide
- Ability to solve practical problems and deal with a variety of concrete variables
Job Duties
- Answers incoming calls in a courteous and professional manner
- Takes accurate messages
- Directs calls to the appropriate department or person
- Greets customers as they enter the dealership showroom
- Directs customers to the appropriate department or person
- Maintains CSI at or above company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows safeguards rules and regulations
- Demonstrates the companys core values
- Complies with company policies and procedures
- Observes all federal, state, local and company safety rules and regulations in the performance of duties
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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