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Envoy Air logo

Part-Time Ramp and Customer Service Agent

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.28
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Prescription coverage
vision coverage
401(k) Plan
Paid Time Off
Employee travel privileges

Job Description

Envoy Air, a wholly owned subsidiary of American Airlines Group, operates regional flight services under the American Eagle brand and offers ground handling services for many American Airlines Group flights. Based at Wichita Falls Regional Airport, Envoy Air is a key player in the regional aviation industry, dedicated to connecting communities and providing reliable and efficient air travel options. The company prides itself on being a stable, fun, secure, and fast-growing team that prioritizes outstanding customer service and employee satisfaction. The environment at Envoy Air fosters camaraderie, career growth, and a commitment to excellence, making it an ideal workplace for... Show More

Job Requirements

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
  • possess a valid, unexpired and unsuspended state driver’s license
  • 18 years or older
  • high school diploma, GED, or international equivalent
  • ability to pass a pre-employment drug screen and background check
  • authorized to work in U.S. without sponsorship

Job Qualifications

  • High school diploma or GED
  • ability to use computers and learn new programs
  • strong customer service skills
  • ability to work in a fast-paced environment
  • physical ability to lift and carry heavy bags
  • valid state driver’s license
  • ability to communicate effectively

Job Duties

  • Greet passengers and provide a seamless check-in and ticketing experience
  • utilize reservation and ticketing software to rebook itineraries and issue boarding passes
  • lift and load customer bags onto belts and vehicles
  • load, unload, and sort freight, mail, and baggage safely
  • transport luggage on the tarmac using company vehicles
  • work outdoors in all weather conditions
  • work varying shifts including irregular, extended hours, weekends, and holidays

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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