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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.90 - $19.70
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading retail arts and crafts specialty company, operating over 1,300 stores across 49 states in the United States and Canada, with a prominent online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to be the premier destination for creativity and celebration. Michaels not only offers a broad array of crafting supplies and materials but also provides specialized services such as custom framing through its subsidiary, Artistree. The company prides itself on fostering an environment that fuels the joy of creativity among all customers and team members.... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children’s events
- excellent communication skills
- ability to remain standing for long periods
- ability to perform physical tasks such as lifting, carrying, and reaching
- availability to work nights, weekends, and early mornings
- ability to move throughout the store
- willingness to maintain store cleanliness and safety standards
- ability to follow standard operating procedures and company policies
- ability to interact respectfully with customers and team members
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- strong communication skills including written, verbal, and listening
- organizational skills
- interpersonal skills
- creative problem-solving skills
- ability to handle stress and interact effectively with guests and coworkers
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback and create backup plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up and breaking down event areas
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote rewards program and private label credit cards and complete enrollments
- educate customers on Voice of Customer surveys
- assist with buy online pickup in store and ship from store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and ad set duties
- support shrink and safety programs
- comply with standard operating procedures and company policies
- interact with others respectfully and positively
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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