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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $13.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Retirement Plan
Job Description
The Michaels Companies Inc. is a leading specialty retailer dedicated to providing customers with a wide variety of arts and crafts supplies, framing, floral, merchandise for DIY home décor, and seasonal items. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca. Known as the best place for all things creative, Michaels is committed to fueling the joy of creativity and celebration for individuals and families alike. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, reinforcing its... Show More
Job Requirements
- High school diploma or equivalent
- experience in event planning or coordination preferred
- ability to handle job stress and interact effectively with a diverse range of people
- ability to stand for long periods and perform physical tasks like lifting and bending
- flexibility to work nights, weekends, and early mornings
- willingness to engage in customer service and sales activities
- ability to follow company policies and procedures
- must be able to perform multiple tasks simultaneously while maintaining a positive attitude
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- strong verbal, written, and nonverbal communication skills
- good listening skills
- strong organizational, interpersonal, and creative problem-solving skills
- retail and customer service experience required
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages to create a fun and creative environment
- demonstrate and instruct participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate effectively with clients and store team members regarding events
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and create backup plans
- maintain cleanliness and safety standards by setting up and breaking down events
- assist customers in shopping and locating products
- provide fast and friendly checkout experiences
- promote rewards programs and credit card enrollments
- educate customers on Voice of Customer surveys
- assist with omnichannel processes including BOPIS and SFS
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and store maintenance
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact positively and respectfully with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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