You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
Michaels is the leading specialty retailer of arts, crafts, framing, floral, wall décor, and seasonal merchandise in North America, operating over 1,300 stores across 49 states and Canada. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become the ultimate destination for creativity and celebration for millions of customers who love to create projects and memories that enrich their lives. The company is known not only for its extensive selection of products but also for its commitment to fostering the joy of creativity among its customers and team members alike. Alongside its retail stores, Michaels operates a... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail and/or customer service experience
- ability to handle job stress and interact effectively with others including guests of all ages and co-workers
- excellent communication skills including written, verbal, and nonverbal communication as well as listening skills
- strong organizational and interpersonal skills
- ability to remain standing for long periods of time
- ability to move throughout the store
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- willingness to work nights, weekends, and early mornings
- must be able to perform physical tasks such as bending, lifting, reaching, and stretching
- ability to uphold company cleanliness and safety standards
- compliance with federal, state, and local legal requirements for employment in the U.S.
Job Qualifications
- Must have experience working with children and children’s events
- retail and/or customer service experience required
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects and perform face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
- adjust plans and events based on client feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold the company’s cleanliness and safety standards with setup, breakdown, and cleaning before and after each event
- help customers shop, locate products, and provide them with solutions
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customer on Voice of Customer survey
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in the truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures and Company programs to ensure compliance with laws and policies
- interact with others in an accepting and respectful manner and project a positive image
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All