Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,400.00 - $65,400.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Various Employee Perks and Discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta Atlanta Airport South, located at 4669 Airport Blvd in Atlanta, GA, is part of the renowned Sonesta International Hotels Corporation, a respected global hospitality company known for delivering exceptional guest experiences and superior service in the hotel industry. Sonesta operates multiple brands worldwide, ranging from luxury to full-service hotels and resorts. Their commitment to excellence, innovation, and personalized service makes them a leader in the hospitality sector. The Sonesta Atlanta Airport South hotel serves both business and leisure travelers, offering comfortable accommodations along with diverse food and beverage outlets designed to meet varying guest preferences. The hotel emphasizes quality... Show More
Job Requirements
- must be able to work nights, weekends and holidays
- must have a minimum of two years of F&B experience in a hotel and/or country club experience
- must have 6 months of supervisory or leadership experience
- MICROS experience preferred
- candidates must have TIPS or RASP certification and a valid ServSafe Food Handler certification
- must be able to walk/stand for long periods of time
- lift/push/pull up to 40 pounds
Job Qualifications
- must be able to work nights, weekends and holidays
- must have a minimum of two years of F&B experience in a hotel and/or country club experience
- must have 6 months of supervisory or leadership experience
- MICROS experience preferred
- candidates must have TIPS or RASP certification and a valid ServSafe Food Handler certification
- must be able to walk/stand for long periods of time
- lift/push/pull up to 40 pounds
Job Duties
- be thoroughly familiar with responsibilities of the outlet positions and be able to execute each
- act as F&B Manager on duty in the absence of F&B Manager
- exemplify and connect F&B associate to Sonesta culture
- assist with recruitment and selection of outlet associates
- monitor and complete daily inventories of F&B supplies and equipment
- understand and perform cash handling processes, ensuring each cashier is maintaining bank according to standards
- to be thoroughly acquainted with the AM and PM checklist
- ensuring all needed reports and checklists are run and completed
- complete any assignments or projects assigned by F&B Manager, Executive Chief or General Manager
- lead staff stand ups (line-ups)
- monitor all guest requests to ensure they are met within the prescribed time limits and handle all guest complaints maintaining a satisfactory impression with the guest
- effectively engage in the service recovery process, handling all guest concerns efficiently and to the satisfaction of the guests
- communicate all hotel, guest and group information to associates on a daily basis
- become familiar with all F&B hotel operating systems and programs
- assist with the creation of schedules and monitor staffing levels according to business cycles
- responsible for weekend and holiday coverage
- respond to any reasonable task as assigned by management
- follow all company safety and security policies and procedures
- report accidents, injuries, and unsafe work conditions
- complete safety training and certifications
- follow all company policies and procedures
- ensure clean uniform and professional personal appearance
- maintain confidentiality of proprietary information
- protect company assets
- develop and maintain positive working relationships with others
- support the team to reach common goals
- listen and respond appropriately to the concerns of other employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.