Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Lowe's is a well-established retail company specializing in home improvement and hardware products, operating numerous Lowe's Outlet stores that provide customers with excellent products at discounted prices. Known for its commitment to customer satisfaction and quality service, Lowe's Outlets offer a wide variety of merchandise including tools, building supplies, appliances, and lawn and garden items. The company prides itself on delivering a superior shopping experience that combines product knowledge, friendly assistance, and a safe and clean store environment. Lowe's emphasizes SMART customer service and innovative retail practices to meet and exceed customer expectations across all its locations.
The r... Show More
The r... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide exceptional customer service
- Capable of standing and walking for extended periods
- Must be able to lift and carry merchandise
- Commitment to safety protocols and procedures
- Willingness to work flexible hours including weekends and holidays
- Basic knowledge of computer systems and store technology
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to operate basic store equipment
- Knowledge of customer service principles and practices
- Familiarity with safety and loss prevention practices
- Ability to work collaboratively in a team environment
- Basic math skills for handling transactions and inventory
- Proficiency in using point-of-sale (POS) terminals and related technology
Job Duties
- Provide SMART customer service through daily execution of Lowe's Outlets
- Seek out customers to understand their needs and assist in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listen and respond knowledgeably and promptly to customer and employee questions
- Communicate information about stock, special orders, product features, warranty, and programs
- Support checkout functions, equipment rentals, and departmental requests
- Cross-functionally train in other Outlet areas to enhance customer service
- Generate leads for Project Specialist Exterior programs by engaging customers
- Use store systems to prioritize loads, print pricing labels, and check inventory
- Down stock merchandise and prepare merchandise based on customer specifications
- Monitor merchandise entering and leaving store, detect signs of theft, and communicate to management
- Maintain cleanliness and organization through housekeeping standards
- Ensure a safe work environment by following safety protocols and conducting reviews
- Operate store equipment such as Zebra phones, CCTV, pallet jacks, and lifts
- Assist Pro customers with product location, loading merchandise, and enrolling in programs
- Process walk-up, phone, email, and online orders, verify vendor information
- Display up-to-date pricing and signage and process sales transactions
- Complete freight and merchandising shipments, verify order accuracy
- Coordinate and support deliveries, inspect and prepare merchandise
- Maintain store cleanliness in interior and exterior areas
- Identify and resolve safety hazards and perform preventative maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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