
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading arts and crafts retailer headquartered in Irving, Texas, with over 1,300 stores across the United States and Canada. Established in 1973, Michaels has become the premier creative destination for customers seeking art supplies, custom framing, and handmade goods. The company operates both physical retail stores and a comprehensive online presence through Michaels.com and Michaels.ca, ensuring accessibility and convenience for all creative enthusiasts. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods, reinforcing its commitment to fostering creativity in multiple dimensions.
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Job Requirements
- high school diploma or equivalent preferred
- must be at least sixteen years old
- ability to follow standard operating procedures and company policies
- customer service experience preferred
- physical ability to perform essential job functions including lifting and standing
- willingness to work nights, weekends, and early mornings
- ability to work in a public retail store setting
Job Qualifications
- retail and/or customer service experience preferred
- ability to remain standing for long periods
- ability to move throughout the store
- ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- strong communication and interpersonal skills
- positive and respectful demeanor
Job Duties
- help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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