Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hourly pay
Pooled gratuity
Job Description
Moxy Downtown Phoenix is a vibrant and modern hotel located in the heart of downtown Phoenix. Known for its unique approach to hospitality where the check-in experience happens at the bar, Moxy emphasizes a fun, energetic, and guest-focused atmosphere. The hotel caters to travelers who appreciate a lively social environment combined with exceptional service and contemporary amenities. This innovative concept creates a welcoming space where guests can relax, mingle, and enjoy a memorable stay from the moment they arrive.
Moxy Downtown Phoenix is seeking a Night Auditor who embodies this spirited and customer-centric ethos to enhance its overnight operatio... Show More
Moxy Downtown Phoenix is seeking a Night Auditor who embodies this spirited and customer-centric ethos to enhance its overnight operatio... Show More
Job Requirements
- High school diploma or equivalent
- hospitality or customer service training preferred
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems (PMS experience a plus)
- ability to remain calm and professional under pressure
- flexible schedule availability including weekends and holidays
- overnights required
- some locations may require a driver's license and insurability to operate company vehicles
- bilingual skills are a plus
Job Qualifications
- High school diploma or equivalent
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems (PMS experience a plus)
- ability to remain calm and professional under pressure
- flexible schedule availability including weekends and holidays
- some locations may require a driver's license and insurability to operate company vehicles
- bilingual skills are a plus
- bartending experience preferred
- customer service or hospitality experience
- comfortable working overnight shifts
- strong attention to detail and basic math skills
- friendly, confident personality with a passion for guest engagement
- ability to multitask and work independently
Job Duties
- Perform nightly balancing of guest folios, room charges, and hotel revenue
- reconcile daily financial transactions, credit card postings, and cash handling
- generate and distribute daily audit reports for management review
- complete accurate check-in and check-out procedures for overnight arrivals and departures
- respond promptly to guest requests, complaints, and emergencies during overnight hours
- monitor hotel security, perform property walks, and ensure guest safety
- prepare the front desk for morning shift operations, including organizing reports and ensuring accuracy of reservations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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