Part Time Night Auditor - Holiday Inn Express South Burlington/Downtown

Holiday Inn Express South Burlington/Downtown, a Colwen Hotels Property, is a vibrant and welcoming hotel located in the heart of South Burlington. As part of the respected Colwen Hotels brand, this property is committed to delivering exceptional guest experiences through a blend of modern amenities and outstanding customer service. Guests at Holiday Inn Express enjoy comfortable accommodations, convenient access to local attractions, and a focus on quality and hospitality that sets this hotel apart in the hospitality industry.

Colwen Hotels prides itself on fostering a positive work environment where team members are valued and empowered. The hotel seeks to build a team that shares a passion for excellence, innovation, and hospitality. Joining the Holiday Inn Express South Burlington means becoming part of a dynamic community dedicated to making every guest stay memorable and enjoyable.

The role of the Part Time Night Auditor at Holiday Inn Express South Burlington/Downtown is a crucial overnight position responsible for maintaining the operational efficiency of the hotel during the night hours. This part-time role involves working two nights a week and plays a vital role in ensuring the financial and administrative accuracy of daily hotel transactions. The Night Auditor balances the hotel’s accounts, closes out the day’s business, and supports guests by responding promptly to their inquiries and requests.

In addition to financial duties, the Night Auditor maintains the cleanliness and organization of the front desk area, facilitating a professional and inviting atmosphere for guests arriving late or departing early. This role requires exceptional attention to detail, organizational skills, and the ability to manage multiple priorities effectively during overnight hours. The ideal candidate is someone who values hospitality, demonstrates strong interpersonal skills, and maintains a high standard of professionalism and confidentiality.

Responsibilities include operating the front desk to assist with guest check-in and check-out, confirming reservations, assigning rooms, and handling payments efficiently across various modes including credit cards, cash, and checks. The auditor also investigates and resolves guest complaints, ensures adherence to brand standards and hotel policies, and liaises with the Lead Audit team regarding daily closing processes. Safety is paramount; maintaining strict key controls and discreet handling of sensitive guest information are imperative.

This position also demands proficiency with computer software, including property management systems and Microsoft Office Suite, highlighting the importance of technical skills in supporting seamless operations. The Night Auditor must be familiar with the local area to provide accurate directions and recommendations to guests, enhancing their overall experience. The overnight schedule requires availability during weekends and holidays, reflecting the hotel's commitment to consistent service and support at all hours.

Holiday Inn Express South Burlington offers this role within a supportive environment committed to employee growth and satisfaction. The opportunity not only provides a competitive part-time employment option but also access to comprehensive benefits and career advancement within the larger Colwen Hotels community. This position is ideal for individuals seeking flexible hours while engaging in meaningful, guest-centered work in a reputable and well-established hospitality brand.