Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career development opportunities
Job Description
TBC Hotels is a well-established hotel management company with over 40 years of experience owning, developing, and operating more than 30 hotels across the United States. Committed to building lasting and meaningful relationships with associates, guests, partners, and the communities they serve, TBC Hotels operates with a strong foundation of core values including relationships, integrity, legacy, entrepreneurial spirit, and hospitality. The organization prides itself on maintaining these values while empowering employees to take ownership of their roles and deliver exceptional experiences for guests.
One of the hotels under the TBC Hotels umbrella is the Hampton Inn Bloomington, conveniently loc... Show More
One of the hotels under the TBC Hotels umbrella is the Hampton Inn Bloomington, conveniently loc... Show More
Job Requirements
- High school graduate or G.E.D. equivalent required
- proficiency in property management systems and Microsoft Office Suite
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- experience in hospitality or hotel environment is a plus
- available to work flexible shifts including nights, weekends, and holidays
- ability to multitask and manage time effectively
- reliable and punctual
- able to maintain a neat, professional appearance
- able to work independently during nighttime hours
Job Qualifications
- Experience in hospitality/hotel environment is a plus
- previous experience in customer service or front desk operations is preferred
- high school graduate or G.E.D. equivalent
- fluent in English reading, writing, and speaking
- proficiency in property management systems and Microsoft Office Suite
- strong mathematical and analytical skills with attention to detail
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- problem-solving skills and ability to handle challenging situations calmly
- customer-focused attitude and commitment to exceptional service
Job Duties
- Performs nightly audit procedures to verify the accuracy of guest accounts, room revenue, and other financial transactions
- balances and reconciles room revenue, cash, credit card transactions, and other forms of payment
- generates daily financial reports and distributes them to management for review
- provides excellent customer service to guests during the overnight shift, addressing inquiries, requests, and check-ins/check-outs as needed
- assists guests with late check-ins or early departures, ensuring a seamless experience
- monitors and manages the front desk area, ensuring security and safety protocols are followed
- handles guest emergencies, security incidents, and other nighttime situations professionally and efficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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