Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Flexible Schedule
Employee assistance program
Job Description
Kimpton Hotels & Restaurants is a distinguished boutique hotel brand known for its heartfelt approach to hospitality. Founded by Bill Kimpton in 1981 in San Francisco, the company challenged the prevailing impersonal and generic hospitality standards by creating environments where genuine human connections are at the core of the guest experience. This commitment to personal, authentic interactions has been a hallmark of the Kimpton brand from its inception and continues to shape its culture and service philosophy today. Kimpton Hotels fosters an engaging and lively workplace culture that supports diversity, creativity, and self-leadership. Employees are encouraged to be their authentic... Show More
Job Requirements
- High school diploma or general education degree (GED) required
- Previous experience in a front desk or customer-facing role is helpful
- Flexible schedule, able to work overnights, weekends and holidays
- Work well under pressure, taking care of many arrivals and departures within a short period of time
- Knowledgeable of immediate area, services, attractions, and events
- Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful
Job Qualifications
- Previous experience in a front desk or customer-facing role is helpful
- High school diploma or general education degree (GED) required
- Knowledgeable of immediate area, services, attractions, and events
- Flexible schedule, able to work overnights, weekends and holidays
- Work well under pressure, taking care of many arrivals and departures within a short period of time
- Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful
Job Duties
- Review arrivals noting special requests, blocking rooms as needed
- Check in and out hotel guests in a confident, professional and friendly manner
- Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
- Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
- Follow established key control policy
- Ensure proper credit policies are followed
- Submit all lost & found articles accompanied by a completed lost & found report
- Familiar with all fire and emergency procedures
- Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty
- Verify credit limit report
- Monitor room availability throughout shift
- Review daily the selling status of the hotel using yield management system
- Attend department meeting once a month
- Able to communicate via telephone and/or radio with other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter