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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Employee Discounts
flexible schedule
Training & development
Great small business work environment
flexible scheduling
Job Description
American Family Care (AFC) is one of the largest primary and urgent care companies in the United States, offering walk-in healthcare services seven days a week. Established with a focus on delivering high-quality episodic treatment for acute illnesses and injuries, workers' compensation, and occupational medicine, AFC has become synonymous with convenience and reliable care. They operate state-of-the-art centers equipped with onsite laboratories and in-house x-ray capabilities to support comprehensive diagnostics during patient visits. This commitment allows AFC to serve a broad range of patient needs promptly and efficiently, making healthcare accessible and straightforward for individuals and families alike.
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Job Requirements
- High school diploma or equivalent
- Prior experience in medical clerical or administrative role preferred
- Familiarity with basic computer applications
- Strong attention to detail
- Excellent interpersonal and communication skills
- Professional appearance
- Ability to manage financial transactions accurately
- Ability to handle multiple tasks efficiently
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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