Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive wage
Bonus commissions
employee ownership
Training opportunities
supportive work environment
Career growth potential
Community involvement
Job Description
2B Residential is a distinguished leader in Class A multi-family management, renowned for delivering exceptional living experiences across the Midwest. As a 100% employee-owned company, 2B Residential prides itself on fostering a collaborative and dynamic workplace where each team member’s contributions directly impact the communities they serve. With a robust portfolio of sought-after properties, including The Plaza at Pinnacle Hills in Rogers, Arkansas, the company is committed to maintaining the highest standards of service and amenities. Their focus on quality, community-building, and innovation has positioned them as a market leader, creating environments where residents feel truly at home. This commitment... Show More
Job Requirements
- Valid driver’s license and automobile insurance
- Reliable transportation
- High school diploma or equivalent
- One year of previous leasing experience preferred
- Ability to work full-time hours including some weekends
- Strong communication skills
- Proficient in computer applications including Yardi or similar property management software
- Ability to maintain confidentiality and professional integrity
- Adherence to company standards and applicable laws
- Ability to perform physical duties associated with leasing and touring apartments.
Job Qualifications
- One year of previous leasing experience is preferred
- One year of previous residential leasing experience with Yardi is preferred
- Possess good oral communication skills
- Positive and self-motivated professional
- Enjoys working with people
- Ability to manage multiple tasks simultaneously
- Knowledge of fair housing laws
- Experience in customer service oriented roles
- Ability to effectively promote community and resident engagement.
Job Duties
- Greet residents and host tours for prospects, follow up of guest cards
- Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
- Answer and distribute incoming calls and messages throughout day
- Receive and distribute all incoming mail
- Occasionally assist with planning, and hosting after hours resident events
- Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
- Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
- Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
- Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
- Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
- Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
- Ensure all open and close procedures are completed daily
- Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
- Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
- Assist with processing work order requests for residents and ensure work is completed in a timely manner
- Occasionally assist with planning and hosting after hours resident events
- Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention
- Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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