Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life benefits
Flexible work schedules
Employee Discounts
Career advancement opportunities
Job Description
Envoy Air is a reputable and rapidly growing regional airline that is part of the American Airlines Group, serving as a vital connector within the American Airlines global network. Known for its stable and secure market presence, Envoy Air prides itself on maintaining high standards in customer service, operational excellence, and providing a supportive work environment that fosters career growth. As a part of a well-established airline group, Envoy offers employees the opportunity to work with the best team in the industry, ensuring a vibrant and challenging workplace that pushes professionals to excel and develop their skills continuously. The airline's... Show More
Job Requirements
- Minimum age 18
- high school diploma, GED, or international equivalent
- possess a valid, unexpired, and unsuspended REAL ID-compliant state driver’s license
- willingness to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
- flexibility to work additional hours on short notice
- ability to carry, bend, lift, and turn with bags and other items up to 75 lbs
- customer focused and detail oriented
- comfortable using computers and learning new programs
- ability to read, write, speak, and understand English fluently
- legal authorization to work in the United States
- able to communicate verbally and in writing
- strong organizational and interpersonal skills
- preferred above average attendance
- preferred Spanish language skills in some locations
- preferred one year customer service experience
- preferred prior training or curriculum development experience
- preferred experience with Word and Excel
Job Qualifications
- High school diploma, GED, or international equivalent
- possess a valid, unexpired and unsuspended REAL ID-compliant state driver's license
- able to work various rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
- customer focused and detail oriented
- comfortable working with computers and learning new programs
- able to read, write, fluently speak, and understand English
- possess legal right to work in the United States
- demonstrated verbal and written communication skills
- strong organizational, interpersonal, negotiation, and leadership skills preferred
- above average attendance preferred
- ability to read, write, fluently speak, and understand Spanish preferred in some locations
- one year of customer service experience preferred
- prior training or curriculum development experience preferred
- experience using Word and Excel preferred
Job Duties
- Provide efficient, friendly service to all customers
- promote and sell air travel with American Eagle and American Airlines and/or contracted carriers
- complete necessary arrangements for passengers including itineraries, fare computation, issuing tickets and refunds, baggage check, and excess baggage charges
- escort passengers safely to and from aircraft
- manage reservations, stand-bys, luggage, cabin availability, and in-flight supplies
- determine flight close-out times and prepare, complete, and check flight forms for accuracy
- conduct agent observations and associate activities
- administer local training programs including scheduling and manpower utilization
- maintain supplies and inventory control logs
- prepare customer correspondence, investigate discrepancies, compile statistical data for reports
- assist management with administrative duties and act as company representative when assigned
- work in environments with engine fumes, emissions, dust, and noise
- perform physical tasks such as standing, bending, lifting, and using finger dexterity
- handle baggage weighing up to 75 lbs
- operate mobile mechanical jet-bridge safely
- use depth perception and peripheral vision for jet-bridge positioning
- open and close aircraft cabin doors manually
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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