Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life benefits
Flexible working hours
Job Description
Envoy Air is a stable, secure, and fast-growing regional airline dedicated to providing exceptional air travel experiences as part of the American Airlines network. As a key player in the aviation industry, Envoy Air prides itself on its commitment to outstanding customer service, operational excellence, and career development opportunities for its employees. The airline offers a dynamic work environment where team members are challenged and stimulated while having the opportunity to grow professionally through dedicated training and development programs. With a strong presence in the market and a reputation for reliability, Envoy Air is an excellent place for individuals seeking... Show More
Job Requirements
- Minimum age 18
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license
- Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
- Flexible to work additional hours with short notice when operationally necessary
- Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
- Must be customer focused, detail oriented, and interested in the airline industry
- Must be comfortable working with computers and ability to learn new computer programs
- Must be able to read, write, fluently speak, and understand the English language
- Possess the legal right to work in the United States
Job Qualifications
- Minimum age 18
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license
- Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
- Flexible to work additional hours with short notice when operationally necessary
- Must be customer focused, detail oriented, and interested in the airline industry
- Must be comfortable working with computers and ability to learn new computer programs
- Must be able to read, write, fluently speak, and understand the English language
- Possess the legal right to work in the United States
- Demonstrated ability to communicate verbally and in writing
- Strong organizational, interpersonal, negotiation, and leadership skills preferred
- Above average attendance preferred
- Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred
- One year of customer service experience preferred
- Prior training and/or curriculum development experience preferred
- Experience using Word and Excel preferred
Job Duties
- Provide efficient, friendly service to all of our customers
- Promote and sell air travel with American Eagle and American Airlines and/or one of our contracted carriers
- Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
- Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times
- Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability, and in-flight supplies
- Determine flight close-out time and prepare, complete, and check various flight forms for accuracy
- Conduct agent observations and associate activities
- Administer local training programs and be responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation
- Maintain supplies and inventory control logs
- Prepare customer correspondence, investigate discrepancies, and compile statistical data for reports
- Assist management in the completion of administrative duties and act as a company representative when assigned
- Be subject to engine fumes, vehicle emissions, dust, and engine noise
- Be responsible for standing, using finger dexterity, typing, climbing, and descending stairs numerous times a day
- Check baggage and parcels weighing up to 75 lbs. which involves carrying, bending, lifting, and turning
- Meet arriving aircraft by standing to operate a mobile mechanical jet-bridge with a length of up to 110 ft. and weighing approximately 57,000 lbs
- Use depth perception and peripheral vision to extend and position jet-bridge observing all stationary and moving vehicles in the immediate area
- Open and close aircraft cabin doors, without assistance, by pushing, pulling, reaching, bending and twisting
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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