Part-Time IT Systems & Operations Assistant (Hybrid - NYC)

NYC, NY, USA|Remote

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $26.00

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional development opportunities

Flexible work schedule

Commuter Benefits

Equal employment opportunity

Job Description

BEAM (Bridge to Enter Advanced Mathematics) is a nationally recognized nonprofit organization dedicated to creating pathways for students from low-income and underserved communities to pursue careers in science, technology, engineering, and mathematics (STEM). Founded in 2011 as a small summer program, BEAM has grown significantly to serve over 420 students at six summer sites and more than 600 students through year-round programming in major cities like New York and Los Angeles. Additionally, BEAM's National pilot program reaches over 500 elementary-aged students in seven states, expanding the organization's impact beyond local communities to a national scale. BEAM's mission is deeply rooted... Show More

Job Requirements

Passion for BEAM’s mission
Ability to work approximately 25 hours per week
Strong communication skills
Basic IT knowledge and hardware troubleshooting
Experience with cloud-based collaboration tools
Ability to document and follow procedures
Availability Monday through Friday 11AM to 4PM
Commitment to following security and compliance standards

Job Qualifications

0-2 years of experience in IT support or operations coordination ideally in a remote or nonprofit environment
Strong interpersonal and communication skills with ability to support individuals with varying technical proficiency
Strong organizational and project management skills
Experience with cloud-based platforms such as Asana, Google Workspace, RingCentral, Slack
Ability to troubleshoot basic hardware issues both remotely and in-person
Ability to follow standard operating procedures and document processes clearly
Adaptable and comfortable supporting both technical and operational tasks
Awareness of basic cybersecurity principles in SaaS environments

Job Duties

Support the onboarding and offboarding process for employees by procuring and preparing BEAM-issued technology
Configure laptops with cybersecurity and device monitoring tools
Provision access to enterprise applications such as Asana, Dropbox, and Google Workspace
Provide technical support for BEAM-issued laptops and enterprise systems including troubleshooting hardware and software issues
Manage user onboarding and offboarding for Slack and RingCentral
Configure and update RingCentral IVR system including call routing and ring groups
Assist with the creation and maintenance of user-friendly documentation, FAQs, and knowledge articles
Assist with creation and access management for Google Groups and Slack workspaces
Monitor security measures on devices and enterprise applications
Support compliance with data protection regulations and reinforce IT policies related to data governance and cybersecurity

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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