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Job Overview
Compensation
Hourly
Exact $15.00
Benefits
Free parking
employee discount
Paid parental leave
Parental leave
Job Description
The hiring establishment is a reputable theatre venue dedicated to providing exceptional live performance experiences to its patrons. This theatre is known for its commitment to artistic excellence, community engagement, and outstanding customer service. As a cornerstone in the local arts scene, the venue attracts diverse audiences and hosts a wide range of performances including plays, musicals, concerts, and special events. The theatre operates with a professional and passionate team, ensuring each event runs smoothly and every guest enjoys a comfortable and memorable visit.
The Front of House Manager role is vital in maintaining the high standards of servi... Show More
The Front of House Manager role is vital in maintaining the high standards of servi... Show More
Job Requirements
- High school diploma or GED
- six months of experience in operations and or customer service in a theatre environment
Job Qualifications
- High school diploma or GED
- six months of experience in operations and or customer service in a theatre environment
- strong leadership and communication skills
- ability to manage a team effectively
- knowledge of health and safety standards
- excellent problem-solving skills
- customer service orientation
Job Duties
- Trains the ushers on the evening of performances
- executes health and safety policies and evacuation procedures for the venue when necessary
- assigns staff to emergency exit points at the beginning of each shift in preparation for an emergency
- delegates duties to staff during assigned shift including ticket collection stewarding program distribution or patron direction and assistance
- coordinates activities with the Stage Manager Technical Director and other appropriate staff
- manages the ushers while they are on duty oversees lobby area seating and overall comfort of the theatre patrons
- acts as a customer contact during performances dealing with complaints and inquiries
- works closely with the Box Office staff as appropriate regarding ticket sales and audience composition
- organizes staff breaks ensuring adequate coverage at all times
- serves as liaison with other departments employees and outside organizations to ensure smooth front-of-house operations
- inspects the venue during and after performances for cleanliness and maintenance
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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