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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Free parking
Job Description
SpringHill Suites Augusta is a renowned hotel celebrated for providing Southern Hospitality at its finest. Known for offering 25% larger rooms compared to similarly priced hotels in Augusta, the hotel is ideally equipped to cater to the comfort and convenience of its guests. Each room comes with modern amenities such as a mini-fridge, microwave, Keurig coffee maker, sofa, and desk, ensuring guests enjoy a homely and functional stay. To keep entertained, guests have access to a 40-inch LCD TV with streaming services including Netflix, YouTube, Pandora, and Hulu. The hotel also provides free wireless internet access throughout, allowing guests to... Show More
Job Requirements
- high school diploma or equivalent
- flexible availability including evenings and weekends
- excellent verbal and written communication skills
- basic computer proficiency
- ability to stand for extended periods
- strong attention to detail
- customer service orientation
Job Qualifications
- high school diploma or equivalent
- previous experience in hotel front desk or customer service preferred
- excellent communication and interpersonal skills
- proficiency with computer systems and hotel management software
- strong problem-solving abilities
- ability to multitask in a fast-paced environment
- professional and friendly demeanor
Job Duties
- welcome guests and check them in and out
- manage guest accounts and process payments
- respond to guest inquiries and provide detailed information
- handle guest complaints professionally and seek resolutions
- maintain the cleanliness and organization of the front desk area
- coordinate with housekeeping and maintenance teams
- ensure compliance with hotel policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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