Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) Plan
Employee assistance program
paid leave time
Hotel/restaurant discounts
Pet insurance
Incentive programs
Job Description
CityGate Hospitality LLC is a renowned hospitality company dedicated to providing exceptional guest service and maintaining high standards in hotel operations. They operate the prestigious Hotel Arista, a luxury hotel known for its commitment to excellence, guest satisfaction, and a clean, welcoming environment for all visitors. CityGate Hospitality LLC prides itself on fostering a supportive and inclusive work atmosphere where employees are valued, respected, and provided with opportunities to grow within the hospitality industry. This commitment extends to offering competitive compensation packages, including a starting hourly rate of $18.00, with a range up to $19.00 per hour, making it an... Show More
Job Requirements
- Must be 18 or older
- Must have open availability on weekdays and weekends
- Must be able to lift up to 50lbs, with or without reasonable accommodation
- Must be able to push and pull carts and equipment weighing up to 50 lbs
- Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
- Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks
Job Qualifications
- Must be able to speak and understand basic English
- Basic reading, writing, and math skills
- Background in Housekeeping or Janitorial Service
- Luxury housekeeping experience preferred
- Individual must be honest, dependable, and like being in a position of responsibility
- Must enjoy working around people and be a team player within the framework of guest service
- Must have a neat and clean appearance
- Must have a flexible schedule and be able to work weekends and holidays
Job Duties
- Attend and participate in daily pre-shift meetings
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish
- Clean room refrigerators, coffee/tea maker, cups, glasses
- Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
- Handle and store chemicals inline with hotel regulations and any local legislative requirements
- Greet and acknowledge guests, answer questions
- Communicate room status via phone system to establish when service is completed, and rooms ready for guests
- Report any room they are unable to service (do not disturbs, no services) to supervisor
- Document any deficiencies or damages found in rooms, including mechanical and electrical problems using the ticketing platform as well as reporting to the supervisor
- Always follow established safety procedures, including use of safety button. Immediately report any health and safety incidents, security breaches, or suspicious behavior to the supervisor or manager on duty
- Respond to guest special requests and take action to ensure guest satisfaction
- Be familiar with hotels recycling program and “green” cleaning initiatives to minimize waste within all areas of housekeeping
- Report, turn in, and/or log all lost and found items according to established procedures
- Maintain assigned housekeeping carts. Empty and stock at the end of each shift
- Work as part of a team and communicate with other departments effectively as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- Occasionally assist with Room Turndown duties
- Perform related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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