Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) Plan
Employee assistance program
paid leave time
Hotel/restaurant discounts
Pet insurance
Incentive programs
Job Description
CityGate Hospitality LLC operates Hotel Arista, a distinguished hotel known for its commitment to excellence and guest satisfaction within the hospitality industry. CityGate Hospitality is dedicated to creating memorable guest experiences through meticulous attention to detail, superior guest services, and a focus on comfort and luxury. Hotel Arista is positioned as a resort-style venue that emphasizes quality, cleanliness, and outstanding customer service. The company fosters a supportive and dynamic work environment where team members are valued and encouraged to contribute to the overall success of the hotel. The hotel operates within the housekeeping department, which is essential in maintaining the... Show More
Job Requirements
- Must be at least 18 years old
- Must have open availability weekdays and weekends
- Must be able to speak and understand basic English
- Must have basic reading, writing, and math skills
- Must have previous housekeeping or janitorial service experience
- Must be honest and dependable
- Must have a neat and clean appearance
- Must have a flexible schedule including weekends and holidays
- Must be able to lift up to 50lbs with or without accommodation
- Must be able to push and pull carts and equipment up to 50 lbs
- Must be able to walk and stand for up to 8 hours
- Must be able to bend, stoop, squat, and stretch to perform job tasks
Job Qualifications
- Must be able to speak and understand basic English
- Basic reading, writing, and math skills
- Background in Housekeeping or Janitorial Service
- Luxury housekeeping experience preferred
- Individual must be honest, dependable, and like being in a position of responsibility
- Must enjoy working around people and be a team player within the framework of guest service
- Must have a neat and clean appearance
- Must have a flexible schedule and be able to work weekends and holidays
- Must be able to lift up to 50lbs, with or without reasonable accommodation
- Must be able to push and pull carts and equipment weighing up to 50 lbs
- Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
- Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks
Job Duties
- Attend and participate in daily pre-shift meetings
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish
- Clean room refrigerators, coffee/tea maker, cups, glasses, etc
- Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
- Handle and store chemicals inline with hotel regulations and any local legislative requirements
- Greet and acknowledge guests, answer questions
- Communicate room status via phone system to establish when service is completed, and rooms ready for guests
- Report any room they are unable to service (do not disturbs, no services) to supervisor
- Document any deficiencies or damages found in rooms, including mechanical and electrical problems using the ticketing platform as well as reporting to the supervisor
- Always follow established safety procedures, including use of safety button. Immediately report any health and safety incidents, security breaches, or suspicious behavior to the supervisor or manager on duty
- Respond to guest special requests and take action to ensure guest satisfaction
- Be familiar with hotels recycling program and green cleaning initiatives to minimize waste within all areas of housekeeping
- Report, turn in, and /or log all lost and found items according to established procedures
- Maintain assigned housekeeping carts. Empty and stock at the end of each shift
- Work as part of a team and communicate with other departments effectively as per hotel procedures to ensure excellent quality and service
- May regularly assist with deep cleaning projects
- Occasionally assist with Room Turndown duties
- Perform related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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