Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) Plan
Employee assistance program
paid leave time
Hotel/restaurant discounts
Pet insurance
Incentive programs
Job Description
CityGate Hospitality LLC operates Hotel Arista, a distinguished establishment that emphasizes exceptional guest service and quality accommodations. As a part of the dynamic hospitality industry, Hotel Arista fosters an environment that values dedication, professionalism, and a commitment to excellence. CityGate Hospitality LLC values diversity, equity, and inclusion and strives to provide equal employment opportunities to all candidates regardless of age, race, religion, gender, or other protected classes. This company also participates in E-Verify to ensure compliance with federal employment eligibility requirements.\n\nHotel Arista is currently seeking to hire a Room Attendant in its Housekeeping Department. The position reports directly to the... Show More
Job Requirements
- Must be 18 years or older
- Must have open availability weekdays and weekends
- Must be able to speak and understand basic English
- Must have basic reading, writing, and math skills
- Must have background in housekeeping or janitorial service
- Must be honest and dependable
- Must have flexible schedule and be able to work weekends and holidays
- Must be able to lift up to 50 pounds with or without reasonable accommodation
- Must be able to push and pull carts and equipment weighing up to 50 pounds
- Must be able to walk and stand for up to 8 hours a day with or without reasonable accommodation
- Must be able to bend, stoop, squat, and stretch to fulfill cleaning and inspection tasks
Job Qualifications
- Must be able to speak and understand basic English
- Basic reading, writing, and math skills
- Background in housekeeping or janitorial service
- Luxury housekeeping experience preferred
- Individual must be honest, dependable, and like being in a position of responsibility
- Must enjoy working around people and be a team player within the framework of guest service
- Must have a neat and clean appearance
- Must be able to work weekends and holidays with a flexible schedule
- Must be able to lift up to 50 pounds with or without reasonable accommodation
- Must be able to push and pull carts and equipment weighing up to 50 pounds
- Must be able to walk and stand for up to 8 hours a day with or without reasonable accommodation
- Must be able to bend, stoop, squat, and stretch to fulfill cleaning and inspection tasks
Job Duties
- Attend and participate in daily pre-shift meetings
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish
- Clean room refrigerators, coffee/tea maker, cups, glasses, etc
- Wear safety protection equipment as provided in line with department regulations and local legislative requirements
- Handle and store chemicals in line with hotel regulations and local legislative requirements
- Greet and acknowledge guests, answer questions
- Communicate room status via phone system to establish when service is completed and rooms are ready for guests
- Report any room unable to service (do not disturbs, no services) to supervisor
- Document any deficiencies or damages found in rooms including mechanical and electrical problems using the ticketing platform and reporting to supervisor
- Always follow established safety procedures including use of safety button
- Immediately report any health and safety incidents, security breaches, or suspicious behavior to the supervisor or manager on duty
- Respond to guest special requests and take action to ensure guest satisfaction
- Be familiar with hotel's recycling program and green cleaning initiatives to minimize waste within housekeeping areas
- Report, turn in, and/or log all lost and found items according to established procedures
- Maintain assigned housekeeping carts, empty and stock at the end of each shift
- Work as part of a team and communicate with other departments effectively as per hotel procedures to ensure excellent quality and service
- Assist with deep cleaning projects regularly
- Occasionally assist with Room Turndown duties
- Perform related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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