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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
flexible schedule
Paid Time Off
Employee Discounts
Meal allowance
Positive work environment
Job Description
This position is offered by a restaurant seeking a part-time Host or Hostess primarily for lunch shifts. The establishment is dedicated to providing an exceptional dining experience to its patrons, emphasizing quality service and a welcoming atmosphere. As a restaurant, it likely caters to a diverse clientele, ensuring customer satisfaction through attentive service and a clean, organized environment. Working in such a dynamic setting requires enthusiasm, strong communication skills, and the ability to manage multiple tasks efficiently. The role directly impacts guests' impressions from the moment they enter until they leave, setting the stage for their entire dining experience.
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Job Requirements
- Must successfully complete restaurant's training course
- ability to stand and walk for prolonged periods
- must be available to work evenings, weekends, and holidays
Job Qualifications
- Previous experience as a host or hostess preferred
- excellent interpersonal and customer service skills
- well-organized with ability to take and place food and beverage orders accurately
- strong analytical and problem-solving skills
- ability to function well in a high-paced and at times stressful environment
- ability to operate point-of-sale systems
- excellent organizational skills and attention to detail
Job Duties
- Greet guests and escort them at their table or within waiting area
- provide guests with menus
- assign patrons to tables suitable for their needs and according to the rotation so that servers receive an appropriate amount of seating
- speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- answer telephone calls and respond to inquiries or transfer calls when needed
- take and prepare to-go orders
- operate cash registers to accept payments for food and beverages
- maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
- inspect dining and serving areas to ensure cleanliness and proper setup
- supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
- receive and record patrons' dining reservations
- inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- plan parties or other special events and services
- help coworkers to improve workflow and customer service
- perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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