Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.80
Work Schedule
Standard Hours
Benefits
Hilton hotel rates
on-site parking
free gym access
Employee restaurant discount
Employee game room/lounge
Complimentary employee meal
EcoPass transit program
Job Description
The Curtis Hotel is a distinguished and iconic establishment nestled in the heart of downtown Denver, known for its vibrant and welcoming "Stay Happy, Work Happy!" culture. This hotel prides itself on creating a playful yet professional atmosphere that encourages individuality, creativity, and positivity among its team members. The Curtis Hotel is more than just a place to work; it is a community that values good times, comfort, and a happy-go-lucky approach to daily life. This ethos is reflected not only in the hotel’s service but also in its amenities and the unique perks it offers to its employees, setting... Show More
Job Requirements
- Must have high school diploma or equivalent
- Minimum of 3 months experience with cash handling and customer service
- High school level mathematical aptitude
- Knowledge of computerized cash registers
- Ability to handle stressful customer service situations
- Capacity to stand and walk for entire shifts
- Ability to lift up to 10 lbs
- Ability to communicate in English verbally and in writing
- Must exhibit professional appearance and conduct
Job Qualifications
- High school diploma or equivalent
- Previous experience of at least 3 months in a role with heavy cash handling and customer service
- Proficient in basic cash handling procedures and computerized cash register systems
- Knowledge of customer service principles and restaurant operations
- Ability to multitask and communicate effectively
- Strong interpersonal skills and a friendly attitude
Job Duties
- Greet arriving customers with a cordial welcome
- Escort customers to their assigned tables and issue menus
- Assign seating sections and notify servers of new guests
- Maintain a visible presence in the restaurant to assist customers and support servers
- Process payments accurately using a computerized cash register
- Verify the accuracy of guest checks and charge vouchers
- Collect feedback from customers to improve service and report to management
- Account for checks issued and maintain accurate logs
- Count daily revenues and alert management of discrepancies
- Balance and reconcile reports at the end of shifts
- Assist with cleaning and maintaining restaurant appearance
- Report maintenance and housekeeping issues promptly
- Maintain a professional and courteous demeanor throughout the shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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