Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
Lowe's is a leading home improvement retail company recognized for providing high-quality products and exceptional customer service to its customers. As one of the largest home improvement retailers in the world, Lowe's operates hundreds of stores, offering a wide range of products including appliances, tools, hardware, and building materials to homeowners, contractors, and DIY enthusiasts. The company prides itself on fostering a productive and inclusive work environment where employees can grow, gain valuable skills, and make a difference in their communities through excellent service.
The role being described is a comprehensive retail associate position with a focus on customer serv... Show More
The role being described is a comprehensive retail associate position with a focus on customer serv... Show More
Job Requirements
- Less than 1 year of computer experience including inputting and accessing information
- Less than 1 year experience using retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Ability to lift items up to 15 pounds with or without accommodation
- Availability to perform standing, walking, bending, reaching, and product handling duties
- Willingness to comply with safety and housekeeping standards
- Ability to work a flexible schedule including weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail cashier experience
- Experience recommending and selling products based on customer needs
- Ability to coach and supervise front-end team members
- Knowledge of retail technology such as cash registers and scanners
- Familiarity with safety and security practices in retail
- Strong communication and customer service skills
- Ability to operate various store equipment
Job Duties
- Monitor and assist customers at multiple self-checkout registers simultaneously
- Proactively recommend products and services to customers
- Greet, assist, and engage with customers effectively
- Ensure accurate completion of transactions by handling product and register operations
- Provide exceptional customer service by understanding needs and assisting with merchandise
- Process sales transactions, returns, and refunds using cash registers
- Coach, develop, and provide feedback to front-end associates
- Inspect and manage returned merchandise
- Prepare register area and stock supplies
- Enter and verify customer orders
- Maintain store cleanliness and safety compliance
- Detect and report security risks
- Operate store equipment as required
- Answer phone calls and direct or take messages
- Open additional registers to manage customer flow
- Assist in line vesting to reduce wait times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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