Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
training programs
Flexible Schedule
Job Description
Lowe's is a leading home improvement retailer that offers a wide range of products and services to help customers enhance their homes and gardens. The company is known for its commitment to customer satisfaction, providing quality merchandise, and fostering a positive shopping experience. As a major player in the retail industry, Lowe's operates numerous stores across the United States, delivering excellent service through knowledgeable and friendly staff. Employment at Lowe's is typically retail-based, with opportunities for both full-time and part-time positions, focusing on delivering exceptional customer service and maintaining strong store operations.
The role of Assisted Self ... Show More
The role of Assisted Self ... Show More
Job Requirements
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology, such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- High school diploma or equivalent
- 1 to 2 years of retail experience as a cashier
- 1 to 2 years of experience identifying and selling products based on customer needs, including add-on sales and explaining warranties
- 1 to 2 years of supervisory experience, including directing, delegating, evaluating, training, and coaching employees
- Less than one year of retail experience detecting shoplifting
- Basic computer skills with less than one year of experience using smart phones and tablets
- Familiarity with sales checkout processes
- Ability to perform physical tasks such as lifting up to 15 pounds.
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service through execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
- Listens and responds knowledgeably and promptly to customer and employee questions
- Uses a cash register to process sales transactions, returns, and refunds
- Provides supervision, coaching, and support to CSA Front End Team
- Removes security tags, verifies product information, and bags merchandise
- Answers incoming phone calls and directs calls or takes messages
- Opens additional registers as needed
- Prepares register area at shift start and end by confirming functionality and stocking supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints order tickets, and verifies receipts
- Monitors merchandise entering and leaving store entrances and assists customers or associates who trigger alarms
- Detects signs of shoplifting or theft and communicates to management
- Maintains cleanliness and organization of store and working areas
- Operates store equipment as needed
- Adheres to safety requirements relevant to regular job duties
- Performs additional duties as assigned.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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